Refund policy

While (in our experience) FEDEX are VERY reliable, we've learned through hard experience that - despite saying they guarantee delivery by a certain day/time - the "fine print" on the FEDEX agreements stipulates that they will not under any circumstances guarantee timely delivery of PERISHABLE items. Therefore the customer agrees to ship through FEDEX at their own risk. If our pies are inedible due to a delay encountered by FEDEX, DUB Pies will happily refund the purchase price of the actual product bought from us but cannot be held responsible for the cost of shipping.